Jira
What it connects
Jira will connect finance exceptions, controls, and approval work to operational tickets.
What Igdrasil imports or exports
- Links finance workflow exceptions to Jira issues.
- Adds ticket references to audit and control evidence.
Requirements
Decide which Jira projects and issue types should be available to finance users.
Connect steps
- Open Workspace, then Integrations.
- Select Jira.
- Review the planned control-evidence workflow.
- Like the integration if it should be prioritized.
First sync checks
When enabled, link one finance exception to a Jira issue and confirm both sides show the expected context.
Daily use
Use Jira links when finance follow-up depends on operational or engineering tasks.
Troubleshooting
If too many issues appear, narrow the Jira project or issue-type mapping.
Disconnect and data handling
Disconnecting stops future Jira linking. Existing Igdrasil records keep their stored issue references.